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How We Handle Your Information

When you open an account with Takabos, you trust us with your contact details, wallet identifiers and game activity. We protect that information, limit who sees it and use it only to run your account, process your bKash, Nagad or Rocket deposits and withdrawals…

Account securityPayment privacySupport accessData retentionUser control
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Takabos How We Handle Your Information
POLICY CONTACT

How to Reach Us About Privacy

If you have questions about how we handle your data, want to update your account details or request information deletion, reach us through these support paths. Our team can walk you through the verification steps needed to access or modify your records.

Email Inquiry Send your privacy request to our support email. Include your registered phone number or account ID so we can locate your record and verify your identity before sharing any information.
Live Chat Open the chat widget in your account dashboard to speak directly with a support agent. They can confirm what data we hold, explain retention periods and guide you through update or deletion requests.
Help Centre Visit our help centre for step-by-step guides on managing your privacy settings, reviewing your transaction history and withdrawing consent for marketing messages if you no longer wish to receive promotions.
DATA PRACTICES

How We Protect Your Information

We secure your account with encryption during login and payment transmission, store your wallet identifiers separately from public profile details, and limit internal access to staff who need it to process deposits, verify withdrawals or resolve support tickets. You control whether we send you promo updates.

Encryption Standard Login credentials and payment data travel over SSL connections. Once stored, sensitive fields are encrypted at rest so even internal systems cannot read them in plain text without the decryption key held by our security infrastructure.
Cookie Use We place session cookies to keep you logged in across pages and analytics cookies to understand which games and features you visit most. You can clear cookies in your browser settings; doing so will log you out and reset site preferences.
Data Retention We keep your account record and transaction history as long as your account is open. If you request account closure, we archive the data for the period required by financial regulations in supported regions, then delete personal identifiers beyond what the law mandates.
Your Rights You can request a copy of the information we hold, ask us to correct inaccurate details, or request deletion where local law permits. Contact support with your account ID; we will verify your identity and respond within the timeframe applicable in your region.

Privacy Policy FAQ

We collect your phone number, email address and the wallet identifier for bKash, Nagad or Rocket that you use to deposit. This information verifies your identity, credits your balance and allows us to process withdrawals back to the same payment method.

We share transaction details with payment processors to complete your deposits and withdrawals, and we may share anonymised usage statistics with game providers to monitor performance. We do not sell your personal information to advertisers or third-party marketers.

If you close your account, we archive your transaction history for the period required by financial regulations in the regions we serve, then delete personal identifiers. Records needed for legal or compliance purposes are retained as mandated by applicable law.

Yes. Contact our support team with your account ID and we will provide a summary of the data we hold, including your contact details, payment identifiers, session logs and bet history. Verification is required to protect your information from unauthorised requests.

Log into your account, navigate to profile settings and enter the new contact details. We will send a verification code to confirm the change. If you cannot access your account, reach out via live chat or email with proof of identity.

We use session cookies to keep you logged in and analytics cookies to track which games and pages you visit. You can disable cookies in your browser settings, but this will log you out and may limit site functionality like saved preferences.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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